An exceptional training solution
for call centers
Investing in customer-service and sales training should never be a roll of the dice. To that end, the PhoneAssure training program offers call centers guaranteed excellence in regard to customer service and sales performance.
The program's purpose is to increase revenues through increased sales, customer loyalty, competitive advantage and curbing losses associated with mediocre performance and lack of protocol compliance.
Unlike a seminar based approach that trains then leaves, the PhoneAssure program is continuous, so the results are long term and sustained from year to year.
Did you know?
A PhoneAssure client reported that his department received 27 excellent customer-survey scores in the first two months of the program’s tenure, whereas they had received only 3 such scores the entire year previous.